The IAQ industry brings in BILLIONS of dollars each year through filters, air purifiers, humidifiers, and dehumidifiers that you can get off the shelf at a big box store. Customers are aware that they have indoor air quality problems, but these off-the-shelf products treat symptoms, not solve problems. It's up to HVAC contractors to solve problems. In Brynn Cooksey's 6th Annual HVACR Training Symposium session about IAQ for the HVAC tech, he explains how we can make a difference in our customers