Digital gift card relevance is no longer confined to the holiday season. As consumers use them for more occasions throughout the year, the next opportunity for retailers is making mobile purchasing, ...

Experiential marketing in retail doesn't have to mean elaborate events or large installations. It can be a staffed table, a temporary pop-up, an interactive display, a product demonstration, a ...

Free shipping remains one of e-commerce’s strongest customer incentives, but the economics behind it are becoming harder to ...

If a marketplace runs on trust between buyers and sellers, and the regular checks used to establish that trust — a clean login, a recognized device and a passed verification — increasingly carry less ...

Artificial intelligence is excellent at introducing shoppers to new retailers. It's far less forgiving when those retailers break their order delivery promises.

Total Retail Tech took place Sept. 14-16 in Dallas. The event brought select retail executives who oversee technology and marketing strategy together to learn from industry experts and each other in a ...

U.S. retail sales over the upcoming November-December holiday shopping season are poised to set a new record this year and ...

As brands expand into new channels, they need a standardized operational process to connect inventory, fulfillment, and pricing systems so customers receive the same reliable experience regardless of ...

Every earnings season brings another wave of headlines attributing retail and fulfillment gains to artificial intelligence.

By targeting single sign-on (SSO) portals, identity providers, and cloud management platforms, intruders walk right through ...

Faster delivery is becoming an expensive promise to keep. It became a default expectation, but rising delivery costs, high ...

Neighborhood Intelligence Inc. – the new corporate identity for Bed Bath & Beyond Inc. – is walking away from an acquisition ...