Global Capacity Centers (GCCs) are now hiring more technology professionals in India than traditional IT services firms, ...

Bolivia appears set to break with leftist leadership, as both candidates advancing to the presidential runoff represent ...

Most data governance models weren’t built for AI. They were designed to ensure compliance, not to support real-time ...

Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) in the United States.

Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...

“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...

BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...