Microsoft is set to invest over $10 billion in the Gulf region by 2030, focusing on cloud and AI infrastructure to enhance digital resilience amid ongoing geopolitical challenges.

NiCE Cognigy introduces smart AI agents in India, offering multilingual support for WhatsApp, voice, text, and image interactions, enhancing customer service efficiency across languages.

This article explores how enterprises can transform their AI pilots into successful production use cases through effective ...

Meta's Muse, a new AI app, tops download charts and raises concerns over market disruption, affecting major sectors like finance and travel. Explore its impact and the potential winners and losers.

India GCCs are shifting to lean AI-enabled pods, hiring more mid-career talent and fewer juniors, with AI skills premiums and value growth decoupled from headcount.

Zoho’s Sridhar Vembu says AI models are becoming commoditised; value shifts to enterprise data, governance and local ...

Explore the leading B2B intent data providers of 2026 that empower enterprises with actionable insights to identify and engage buyers during their purchasing journey. Discover competitive features, ...

Meta is testing a human concierge for its personal AI assistant, Muse, raising privacy concerns among employees as the ...

OpenAI has introduced the GPT-6 Sol and Luna models at half the promotional prices of their predecessors, offering advanced features at lower costs for professional and automation tasks.

Explore how India's enterprises can overcome AI adoption challenges by building a trusted context layer that ensures reliable ...

Latest stories by Prashanth Nanjundappa. Prashanth Nanjundappa writes for ETCIO.com and gives views & updates on the Indian CIO industry.

India’s 130 nano retail GCCs are adopting AI at more than three times the rate of the country’s top 50 retail GCCs, with AI penetration at 10.2% versus 3%, according to TeamLease Digital. The study ...