ServiceNow launches AI Workflow Factory to turn workflow improvement into a continuous, agentic AI-powered loop

ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced AI Workflow Factory and Autonomous Engineer solutions that discover where AI can improve work and ...

We built an AI agent for ServiceNow. The real pain points were narrower than our roadmap assumed

Experimenting with conversational AI has allowed our team to spend less time navigating dashboards, analyzing records, and ...
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ServiceNow’s AI-Powered Flow Service Desk Aims To Open Midmarket Opportunities

Flow by ServiceNow, the company’s first AI-power application targeting midmarket customers, is slated to give ServiceNow and ...

ServiceNow: Still A 'Strong Buy' As AI Revenues Gain Traction

Strong Buy: enterprise AI growth, AI assist packs boosting ACV to $1.5B, 2030 revenue outlook, key risks. See more details ...

Why ServiceNow built a startup inside itself to take on AI-native rivals

CEO Bill McDermott explains how Flow, the company's new conversational AI service desk, is designed to be faster to ...

ServiceNow launches standalone AI service desk to provide support in Teams, Slack, and email

Flow by ServiceNow, a standalone AI product that allows users to get help via chats in Microsoft Teams, Slack, or a Flow web ...
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ServiceNow AI Platform Fixes Two Critical Flaws Open to Unauthenticated Attackers

ServiceNow has patched five security vulnerabilities in its AI Platform. Two of them are rated critical and could let ...

Xapien Partners With ServiceNow to Bring AI-Native Due Diligence Into Enterprise Workflows

Xapien is now available as a native application on the ServiceNow AI Platform, delivering fully-sourced, human-grade due diligence on any person or or ...
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From Access to Enablement: Why AI Investment Alone Will Never Deliver ROI

Organizations have moved quickly to put AI into the hands of employees, driven by a fear of being left behind and pressure from executives to deliver on AI's ...

RoboMQ Launches Hire2Retire IGA on ServiceNow, Delivering Complete Identity Governance for ServiceNow Customers

Companion app architecture gives ServiceNow customers a dedicated identity governance engine without displacing their existing platform investment VIENNA, VA / ACCESS Newswire / September 10, 2026 / R ...