Eligible Amazon customers can now file a claim the company's $2.5 billion settlement with the Federal Trade Commission.

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives'. Whilst it might seem like they have your best interest at heart, it could ...

In September, the FTC announced a $2.5 billion settlement with Amazon involving how millions of consumers felt tricked into signing up for Prime membership and had a tough time stopping the fees.

Amazon customers can file a claim to receive a refund for their Prime subscriptions as part of the company's $2.5 billion settlement with the Federal Trade Commission over allegations of deceptive ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

For years, a huge Amazon contract has been one of the few bright spots in the U.S. Postal Service's finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Q: I’ve been an Amazon customer for 20 years, but after changing my phone number, I’m locked out of my account because two-factor authentication (2FA) still uses my old number. Related Articles eBay’s ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

MONROE COUNTY, Mich. — The Monroe County Sheriff’s Office is partnering with Amazon this holiday season to help residents reduce package theft as online shopping increases. The effort is part of a ...

Nov. 25 (UPI) --Online retailer Amazon has begun to roll out its Leo Internet service that offers gigabyte speed via its satellite network for businesses and other organizations. Amazon's enterprise ...