Although artificial intelligence accelerates some results, good data and clear goals remain key to successful modeling projects.

State CIOs should fund data as mission-critical infrastructure, reduce complexity and free staff for higher-value work.

Agencies are expanding resident access through wireless infrastructure, cloud management and distributed service delivery.

Autonomous systems with excessive permissions can pursue poorly defined objectives in ways leaders never intended.

Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

Better visibility, segmentation and planning protect connected infrastructure from cyberthreats before vulnerabilities become ...

Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

After a hacker attempted to compromise the Mississippi State Department of Health’s executive business email system in 2024, the agency decided to incorporate CDW’s Incident Response Services. “That ...

Modernizing legacy technology is rarely just an IT project. For government agencies, it’s an opportunity to rethink how they serve residents while building systems that can adapt to changing ...