Perhaps it doesn't happen often, but some Apple Geniuses go out of their way to help. Even flouting the rules, it seems. It’s always been known for its harsh internal disciplinary methods. You can’t ...

Apple stores struggled until the release of the iPod music player, which made even Windows users curious enough to wander ...

Apple will slowly but surely change as new CEO John Ternus settles into his role, and according to Bloomberg’s Mark Gurman, those changes will include the return of the dedicated Genius Bar at Apple ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

Apple is preparing a broad redesign of its retail stores that will restore the dedicated Genius Bar as a central feature. In a post on X, Mark Gurman (@markgurman) reports that new and upgraded ...