Payroll and human resource services giant ADP announced it has acquired global enterprise-focused workforce management solution provider WorkForce Software, based in Michigan. Processing Content The ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

Administrative expenses are an ongoing burden for the healthcare industry. The reason, many experts note, is that too many dollars are still tied up in healthcare’s largest cost center: staffing. The ...

Enterprise management software company Workday Inc. today unveiled a workforce management system designed to help companies track, govern and optimize their growing artificial intelligence agent ...

(RTTNews) - ADP (ADP), a technology company that provides human capital management solutions, Tuesday announced that it has acquired WorkForce Software, a premier workforce management solutions ...