I have been managing the technical support team at Journyx, a timesheet software company, for about 7 years. When I began, we were hemorrhaging angry customers, but now we haven’t received a ...
AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...
Seven strangers from different generations, cultures, jobs and even continents came together with a winning idea for Microsoft’s Global Hackathon when they discovered they’d all had the same ...
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