If you nodded during a meeting when someone said 'Otto' but didn't actually know what they were talking about, this is for ...

ServiceNow has doubled down on its commitment to build AI into its core platform with an intelligent agent technology embedded into the product's next several releases through 2020. The ServiceNow ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2026 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, introduced ...

ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI agents. McDermott said ServiceNow's platform includes a "kill switch" that can ...

With AI putting the squeeze on SaaS providers, ITSM incumbent ServiceNow is embracing a consumption-based shift and an expansion play centered on cyber.

New integration gives security teams visibility into AI agents and continuous posture coverage across the ServiceNow environment, with findings routed back into ServiceNow for remediationALTAMONTE ...

CEO Bill McDermott explains how Flow, the company's new conversational AI service desk, is designed to be faster to ...

Explore the top 10 AI knowledge management systems for contact centers in 2026, including KMS Lighthouse, eGain, ServiceNow, Shelf, Zendesk and more.

AI agents across Google Gemini’s Enterprise platform and the ServiceNow AI Platform work as one autonomous chain across 5G networking, retail, and IT systems “Real customer value from agentic AI will ...

ServiceNow and Google Cloud have expanded their collaboration by introducing new autonomous AI solutions aimed at large enterprises. The announcement, made at Google Cloud Next, focuses on AI agents ...

LAS VEGAS--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) and Google Cloud deepened their strategic partnership today at Google Cloud Next, unveiling new AI solutions and agents that bring autonomous ...