These qualities matter even more now that AI can automate many jobs parts. As routine tasks become easier to handle, the ...

In the first year of the pandemic, Pew Research found that 71 percent of workers shifted to remote work — many of them without prior at-home experience. Today, some have returned to offices full time.

The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...

As companies shift towards a hybrid and remote work model, the importance of communication and collaboration training for employees becomes increasingly evident. A recent study from Canon found that ...

One of the biggest impressions the COVID-19 pandemic left on the world was the change to the traditional workplace setup. Remote work is becoming commonplace in many industries, and an Upwork study ...

Some companies are keeping remote work policies even as other firms call people back to the office. Companies like Atlassian, Dropbox, and Deel report increased job applicants and retention rates.

BELAY is a virtual staffing solutions company that provides remote administrative support services, including virtual ...

Feelings of isolation in remote work situations typically stem from the physical separation from colleagues that remote workers experience. Without the daily interactions and shared spaces of a ...