Even the least experienced salespeople admit that getting leads is simple. But it is the real art to turn those leads into buyers. According to WordStream blog post, a typical website conversion rate ...

Growing up, my mom would ask me every single day, "how was school?" and no matter how uneventful or amazing my day was, my response was always "good." I know my mom was just trying to gauge how my day ...

You’ve heard the advice, and probably followed it too: Always ask open-ended questions and never limit yourself to Yes/No answers. It’s well-intentioned advice, but it’s wrong. I ask questions for a ...

Data allows businesspeople and other individuals such as researchers to develop products or services or understand particular issues. How people gather this data, however, varies based on situational ...

Gathering around a table and sharing a meal with others has long been a means of fulfillment. Eating is a biological need and connecting with others is a deeply rooted need. It’s no wonder that ...

Every poll involves a questionnaire that contains a standardized set of questions that are asked of every person. The way a question is asked can affect the answers that people give. In an open-ended ...

While interviewers often assume they hold all the power during the interview process, candidates are increasingly asking more insightful questions to assess whether they should make a move to a new ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. Among the tools that survey researchers use to gain a deeper understanding of ...

When a medical resident at Boston Medical Center (BMC) is asked why his patient’s blood pressure is out of control, “I don’t know” isn’t the response his attending physician is looking for, reports ...

"Talk To Me: How to Ask Better Questions, Get Better Answers, and Interview Anyone Like a Pro," by Dean Nelson. (Robin Lubbock/WBUR) With the rise of podcasting and the lack of civil conversation he ...

This study included six open-ended questions: Researchers manually coded each of the 375,834 open-ended answers into one of four categories: responsive to the question; does not match the question; ...