Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is knowing your audience, your purpose, and which tools to use for the job.

Technical documentation refers to the written materials that provide information about the technical aspects of a product, process, or system. In the context of information technology (IT), technical ...

Checking up occasionally on your writing skills is a good idea. Why? Much of our communication today consists of emails and texts. I don’t know anyone who would say communication isn’t important. If ...

Do you need a design or functional specification? It depends on who your audience is and where you are in the product development cycle. People often confuse the purpose and role of functional ...