AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

Chatbots aren’t cool, and their usefulness is debatable. Here’s how we can do better with AI than a chatbot. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

Microsoft’s AI chatbot Copilot will no longer be available on WhatsApp after January 15, the company has shared. After that ...

If you've spent any time with ChatGPT or another AI chatbot, you've probably noticed they are intensely, almost overbearingly ...

Chatbots powered by natural language processing (NLP) and generative AI have grown in popularity and are widespread on many websites. However, their ...

When faced with a problem, it's increasingly common for us to ask a chatbot. Within seconds of posing the question, you have an answer. So it's unsurprising people are turning to artificial ...

NPR's Leila Fadel speaks with philosopher James Brusseau of Pace University about the ethics of creating and using artificial intelligence chat bots using a person's voice. Thanks to AI technology, ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...