At Dreamforce 2020, Salesforce unveiled Einstein Automate, an automation platform designed to help customers automate workflows and connect applications using the low-code or no-code tools. Robotic ...

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

Salesforce today announced new AI-powered automation and digital channel technologies for Service Cloud to power features for service agents and customers. The first set of tools aims to predict, ...

Will Salesforce.com’s acquisition of ExactTarget fuel interest in marketing automation, or does it mean that the marketing automation function is going to get gobbled up by CRMs, the way Oracle ...

The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

Software giant Salesforce has announced the acquisition of robotic process automation (RPA) firm Servicetrace. The news was shared by Brent Hayward, CEO of MuleSoft, the Salesforce-owned company that ...

The Boston-based WGBH Education Foundation relies on donations. It's a public media entity. So it also relies on technology to manage donations. Salesforce CRM. Marketing automation tools. Cate ...

Salesforce has announced that it has signed a definitive agreement to acquire Apromore, a global leader in process intelligence software. The acquisition aims to enhance Salesforce’s capabilities in ...

Salesforce officials are confident about their marketing technology. "The thing that distinguishes us most is that we're Salesforce," said Adam Blitzer, senior vice president and general manager for ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...