Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

DES MOINES, Iowa (AP) -- The Iowa Democratic Party has filed a lawsuit against its former automated telephone service, claiming it misdialed calls and annoyed voters in 2004. The lawsuit claims ...

KNOXVILLE, Tenn. — UPDATE (Dec. 2): KUB said customers could once again call their main customer service phone number at 865-524-2911 on Friday. The Knoxville Utilities Board said they were ...

PRO-TECT randomized 26 community oncology practices to the PROM intervention arm where concerning symptoms generated automated alerts to nurses. IVR and web patients were compared for social ...